Privacy Policy

Welcome to Lexury Travel and Tours! This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website and use our services. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

By using our website and services, you agree to the terms of this Privacy Policy.

What personal information do we collect from the people that visit our blog, website or app?

We may collect and process the following types of personal information:

Personal Identifiable Information (PII): Name, email address, phone number, mailing address, and other contact information you provide when you book a tour, sign up for newsletters, or contact us.
Travel Details: Information related to your travel plans, such as destination, dates of travel, preferred activities, accommodation preferences, and passport details.
Payment Information: Credit card details, billing address, and other payment-related data required to process your transactions.
Technical Data: IP address, browser type, device information, and usage data collected automatically when you visit our website through cookies and similar technologies.
Communication Preferences: Information regarding your preferences for receiving communications from us, such as newsletters, promotional offers, or tour updates.

How do we use your information?

We use your personal information for the following purposes:

Booking and Managing Tours: To process your bookings, coordinate travel arrangements, and provide customer support.
Payment Processing: To process payments securely for tours and related services.
Communication: To send you booking confirmations, travel itineraries, and updates on your travel plans.
Marketing: To send you promotional offers, newsletters, and information about new tours or special deals, only if you’ve opted in to receive such communications.
Personalization: To tailor your travel experience and recommend tours and services based on your preferences.
Legal Compliance: To comply with legal and regulatory requirements, including tax obligations, fraud prevention, and data protection laws.

Sharing Your Information

We may share your personal information in the following situations:

Service Providers: We may share your information with trusted third-party service providers (e.g., payment processors, travel service providers, airlines, hotels) who assist us in operating our business and providing you with travel services.
Legal Obligations: We may disclose your information if required to do so by law, or in response to a valid legal request, such as a subpoena or court order.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner of the business.

Cookies and Tracking Technologies

We use cookies and similar technologies to collect information about your browsing behavior on our website. This helps us improve your user experience and personalize content. You can manage your cookie preferences through your browser settings.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

Access: You can request access to the personal data we hold about you.
Correction: You can request corrections to inaccurate or incomplete data.
Deletion: You can request that we delete your personal data, subject to certain legal or contractual limitations.
Objection: You can object to the processing of your personal data for certain purposes, such as direct marketing.
Data Portability: You can request a copy of your personal data in a structured, machine-readable format.

To exercise these rights, please contact us at the email provided below. We may need to verify your identity before processing your request.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This includes data related to bookings, financial transactions, and legal compliance.

Security of Your Information

We take the security of your personal information seriously and implement industry-standard safeguards, including:

SSL encryption for secure data transmission.
Access controls to limit who can view and handle your data.
Regular security audits and monitoring to detect potential vulnerabilities.

However, no data transmission over the Internet or storage system can be guaranteed to be 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of any information you transmit to us.

International Data Transfers

If you are located outside of the country where our business operates, please note that your personal information may be transferred to and processed in countries with different data protection laws than your country of residence. We take appropriate safeguards to ensure your data is protected in these transfers.

Children's Privacy

Our services are not directed at individuals under the age of 16, and we do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected information from a child without proper consent, please contact us, and we will take steps to remove such information from our records.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.